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Contents

Hurray for Teleworking!...................................1
Introduction ....................................................4
Why Telework? ................................................6
Telework Effectively ........................................8
What Must Management Do? ...........................9
Communication .............................................12
Communication Tools ....................................13
Timelines .......................................................14
Organizational Responsibilities ......................15
Communication Security ................................16
Alternate Worksites ........................................19
Computer Support for Teleworkers ................22
Software ........................................................23
Hardware ......................................................24
Teleworking Policies .....................................26
Final Thoughts .............................................28
Teleworking Agreement ...............................29